Delivery

Shipping And Handling Our shipping rates in the UK are based on the weight of your total order and are in line with Royal Mail’s First Class Postage rates. The rest of the world has a one off charge of £25.00. However, we guarantee that if the parcel is small and costs substantially less than £25.00 to ship, you will be refunded the difference.

Your order will usually be despatched in 10 working days and sooner if possible. We are a tiny company, and all our glassware is usually made to order. During busy periods please allow 14 working days. If your order is likely to take any longer we will contact you and let you know. For overseas, please allow at least 28 days.

Christmas Orders of Glass – Orders for Glass for Christmas must be received by 10th December to ensure pre-Christmas delivery (UK only)

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Packaging

We are now proud to use exclusively recycled and recyclable boxes and packaging, this includes our bubble wrap which is biodegradable. If you require a gift box for your glass, please let us know, and we will arrange this for you. Recycled packaging is included in the cost of your order, gift boxes will incur an extra charge.